Build your own multi-agent WhatsApp inbox on top of Bridge's API. Your clients get team collaboration without shared logins.
Your clients need multiple team members to handle WhatsApp conversations, but WhatsApp Business App doesn't scale for teams.
WhatsApp Business App allows only one device per number. Team members can't share inbox access.
When a conversation needs to move between team members, there's no assignment or transfer mechanism.
Without a shared inbox, there is no record of who replied, when, and what was said.
Building a WhatsApp-compatible inbox from scratch requires WABA management, webhook handling, and Meta compliance.
WasapFlow Bridge provides the backend API infrastructure so you can build a custom team inbox for your clients.
Receive all incoming messages for your client's WhatsApp number via a single signed webhook.
Send replies from any team member using one API endpoint. Bridge routes to the correct phone number.
Use Bridge's message metadata to build conversation assignment, tags, and internal notes in your own UI.
Bridge dispatches differentiated events (message.received, message.sent, message.delivered) so you can build rich inbox features.
CRM platforms and helpdesk software use Bridge as the WhatsApp backend for their multi-agent inbox features.
Support teams handle WhatsApp tickets alongside email and chat in a unified interface.
Sales agents manage WhatsApp leads from ads, share product info, and close deals collaboratively.
Appointment booking teams manage incoming booking requests and confirmations via WhatsApp.
Delivery teams handle customer inquiries about shipment status, delays, and returns.
Create a free partner account. Get your API key and webhook secret.
Register each client's WhatsApp number via Embedded Signup or manual registration.
Use Bridge's incoming webhook to display messages. Use send API to reply. Build assignment and notes features on your side.
Each client gets their own WhatsApp number connected to your inbox solution.
Team inbox implementation requires proper handling of customer data. Ensure your inbox solution complies with data privacy regulations. WhatsApp does not currently provide multi-device login — your inbox is an API overlay, not a WhatsApp client replacement.
Start building your WhatsApp inbox on top of Bridge API. 20-day free trial.